SMS Privacy Policy and Terms and Conditions

Pay It Forward Logistics LLC - Logistics & Delivery SMS Terms of Service

  • Program Name: Pay It Forward Logistics LLC Delivery & Dispatch Alerts
  • Program Description: We send transactional text messages to coordinate shipments. This includes real-time tracking links, driver arrival estimates, routing delays, and digital delivery confirmations.
  • Message Frequency: Message frequency depends entirely on active shipments and delivery schedules.
  • Cost: Standard message and data rates may apply from your mobile carrier.
  • How to Opt-Out: Reply STOP to any text message to opt out. We will send one final text to confirm you have been unsubscribed. Note: Opting out may require you to check our website or app manually for critical delivery updates.
  • How to Get Help: Reply HELP for assistance, or contact our dispatch team directly at (602) 661-1661 or email payitforward@driven.team.
  • Privacy: We protect your data. Phone numbers collected for dispatch and tracking are never shared with third parties for marketing purposes. Read our Privacy policy at payitforwardlogistics.com.

Pay It Forward Logistics LLC - SMS Privacy Policy

Effective Date: 08/06/2026
Company Name: Pay It Forward Logistics LLC

1. Information We Collect

To manage deliveries and transport updates, we collect:

  • Your mobile phone number.
  • Consignee/recipient delivery names and addresses.
  • Shipment identifiers (tracking numbers, order IDs).
  • Delivery notes, gate codes, or driver-coordination messages.

2. How We Use Your Mobile Information

We use your mobile data exclusively for operational logistics updates, including:

  • Dispatch Alerts: Sending tracking links when an item leaves our warehouse.
  • Status Milestones: Providing "Out for Delivery" and "Delivered" confirmations.
  • Exceptions: Notifying you of route delays, weather exceptions, or address errors.
  • Direct Coordination: Permitting delivery drivers to text you directly for building access.

3. Strict No-Sharing Policy for SMS

No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.
Your phone number and tracking data are kept strictly confidential. We only transmit your number to technical vendors required to dispatch your transactional texts (e.g., our SMS API platform or cellular networks).

4. Opt-Out and Terms

You can cancel delivery text alerts at any time by replying STOP to any message. Reply HELP for system support guidelines. Message and data rates may apply depending on your mobile plan.